Welcome to LUKAH. These Terms & Conditions govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by the following terms.

General Use

By using this website, you confirm that you are at least the legal age required in your country or region to purchase and use our products.

You agree to use our website only for lawful purposes and not to misuse, damage, interfere with, or attempt to gain unauthorized access to any part of the website, its systems, or related services.

Product Information

We make every effort to display product descriptions, images, specifications, pricing, and availability as accurately as possible. However, we do not guarantee that all information on the website is always complete, current, or error-free.

Product colors, packaging, accessories, and appearance may vary slightly due to screen settings, production batches, or product updates.

We reserve the right to update, modify, discontinue, or limit the availability of any product at any time without prior notice.

Orders & Payment

When you place an order on our website, you agree to provide accurate, complete, and current order information.

All orders are subject to acceptance and availability. We reserve the right to refuse, cancel, or limit any order if we detect incorrect information, payment issues, suspected fraud, stock limitations, or other reasonable concerns.

Prices are displayed on the website and may be changed at any time without prior notice. The final amount payable, including product price, shipping fee, and any applicable charges, will be shown at checkout before payment.

Shipping & Delivery

We ship to most countries and regions around the world. Shipping availability, shipping time, and shipping fees may vary depending on your destination, logistics conditions, customs requirements, and carrier availability.

Shipping fees are calculated at checkout. Please refer to the checkout page for the final shipping cost.

Delivery times are estimates only and may be affected by customs clearance, local delivery services, holidays, weather, logistics delays, or other factors beyond our control.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees charged by the destination country or region.

Unless otherwise stated at checkout, these charges are not included in the product price or shipping fee. Customers are responsible for any applicable customs duties, taxes, or import fees required by their local authorities.

Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase. Certain items may not be eligible for return or exchange unless there is a verified product quality issue.

Product Use

Customers are responsible for using LUKAH products properly and in accordance with the provided instructions, safety guidelines, and applicable local laws.

LUKAH is not responsible for damage, injury, loss, or misuse caused by improper operation, unauthorized modification, failure to follow instructions, or use of the product for unintended purposes.

Age & Legal Compliance

Our products may be subject to age restrictions or local regulations depending on your country or region.

By purchasing from LUKAH, you confirm that you are legally permitted to buy, receive, and use the products in your location. Customers are responsible for understanding and complying with their local laws and regulations.

Intellectual Property

All content on this website, including text, images, logos, graphics, product names, page layouts, and design elements, is owned by or licensed to LUKAH.

You may not copy, reproduce, distribute, modify, or use any website content for commercial purposes without our written permission.

Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only.

LUKAH is not responsible for the content, privacy practices, policies, or actions of any third-party websites.

Limitation of Liability

To the fullest extent permitted by law, LUKAH shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, purchase of products, product misuse, delivery delays, or inability to access the website.

Our total liability for any claim related to an order shall not exceed the amount paid for the product involved in that order.

Force Majeure

LUKAH shall not be responsible for delays, failures, or losses caused by events beyond our reasonable control, including but not limited to natural disasters, customs delays, government actions, war, strikes, transportation disruptions, epidemics, system failures, or logistics interruptions.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page.

Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Email: support@lukahhookah.com